Service Project Manager (Aftermarket)

Description

• Apply best practice project management concepts and principles to manage aftermarket service based contracts/projects to meet client expectations and contractual obligations whilst maintaining Transmin's minimum requirements for safety, profitability, efficiency, quality and performance
• Proactively seek to mitigate technical, financial and commercial risks in aftermarket service jobs, and maintain regular communication with management with respect to project progress
• Procure goods, services and/or labour required for projects minimising total costs whilst maintaining requirements for quality, quantity, timing and availability
• Ensure that all purchasing and procurement is done in accordance with Transmin policies and procedures for same
• Consult with Workshop Supervisor and HR Administrator to efficiently schedule labour and resourcing requirements from available sources
• Consult to develop and maintain appropriate systems of work and standards for critical aftermarket service based project management activities including, communication (internal and external), cost control, project administration, record keeping, quality control, and continual improvement
• Understand customer requirements and offer them the most suitable products and/or services based on specifications, cost and availability
• Receive and participate actively in ongoing regular product training, internally and at our partner facilities
• Use CRM to support the sales process and targets, ensuring effective data entry, sales pipeline management and reporting