Customer Account Specialist
Vacancy Number: PR-235270
Canada, Dollard-des-Ormeaux
Fulltime: 40 hrs a week
Experience: 2 years
Closing: 10 November 2024
Customer Account Specialist Hybrid - Montreal, QC
Responsibilities
▪ Act as the liaison between Sales, suppliers, and customers.
▪ Manage order entry, send SOs and POs, create new item master data, and issue credit/debit notes.
▪ Maintain internal records.
▪ Oversee sales processes from order to delivery.
▪ Monitor shipments and customer performance, addressing supply chain issues.
▪ Coordinate with internal departments and suppliers for on-time deliveries.
▪ Handle customer inquiries, concerns, and complaints.
▪ Maintain strong customer relationships to promote loyalty.
Requirements
▪ Bachelor's degree in a related field.
▪ 1-2 years of customer service experience (non-call center).
▪ Experience managing an ongoing list of customers/clients.
▪ Experience handling purchase orders/inventory.
▪ Fluent in English (written/spoken).
▪ Intermediate proficiency in Excel, Outlook, and Word.
▪ Strong communication skills.
▪ Team player in a collaborative environment.
▪ Experience or general interest in the food and beverage industry is highly preferred.
What We Offer
Why apply through Brunel? Finding the next step in your career can be a fulltime job in itself. We manage the process for you: from submitting your resume to coordinating interviews to extending offers and assisting with on-boarding. We'll get you going while you get on with the job.
About Us
Brunel has a reputation for working with some of the best in the business. That's what we continually strive for. Over 45 years, we've created a global network of interesting clients and talented individuals working together through a vast array of services.
First Contact
Scheduling an Interview
Phone/ Qualification Interview
Meeting in Real Life
Application for the Position
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