Qatar, Doha
Fulltime: 54 hrs a week
Experience: > 10 Years
Education Level: Academic Bachelor
Conventional Energy
Closing: 12 August 2025

Apply Now

Introduction

What are you going to do 

  • Serve as the primary point of contact for users accessing the ICV Digital Portal
  • Respond to calls and emails from users and suppliers professionally and promptly

Essential skills and knowledge 

  • Minimum of a Bachelor's degree
  • Minimum 3 years of experience in IT Help Desk services, communication help desk roles, or similar
  • Strong knowledge of incident tracking and service management systems (preferably Microsoft Dynamics)
  • Arabic nationals only, with native-level fluency in Arabic (spoken and written), as the role requires clear communication with local stakeholders.
  • English: Fluent proficiency (spoken and written) – required
  • Must demonstrate clear and professional bilingual communication in both languages
  • A basic understanding of procurement and supply chain processes is preferred
  • Excellent written and spoken communication skills in Arabic and English
  • Strong customer service mindset and ability to manage high-volume queries
  • Proficiency in Microsoft Office (Outlook, Word, Excel, Teams)
  • Confident in navigating Microsoft Dynamics and digital platforms
  • Problem-solving skills and analytical thinking
  • Ability to multitask and manage time effectively under pressure
  • Attention to detail and strong organizational skills
  • Team player with a proactive and professional attitude

What we offer 

  • Salary:
    • Monthly Rate in QAR (All Inclusive)
  • Work Schedule:
    • 9 Hours / 6 Days
  • Duration:
    • 2 Years, with possible extension
  • Location:
    • Qatar
your-application-process[1]

Application process

First Contact

We carefully review your application and in the coming weeks, you will be notified for an interview session if you are selected. Only shortlisted candidates will be contacted within 7 days. 
 

Scheduling an Interview

After being shortlisted, you will be contacted via email or telephone to arrange for a date on your availability for the qualification interview. 

Phone/ Qualification Interview

During the interview, you will be assessed on your level of experience and skills, work history, availability, and the qualifications the company is seeking for the position.

Meeting in Real Life

After successfully making through the phone interview, a face to face interview will be scheduled between the candidate and recruiter. This session can be a more in-depth  interview to review your communication and interpersonal skills.

Application for the Position

Submission of candidates resume for client’s approval and screening.

Do you have questions?

CB

Chirag Bhatt

+974 4040 3434

Maintenance Support Mechanical Engineers

Doha, Qatar

Fulltime: 45 hrs a week

Closing: 05 August 2025

Maintenance Support Electrical Engineers

Doha, Qatar

Fulltime: 45 hrs a week

Closing: 05 August 2025

Maintenance Support Instrument & Control Engineers

Doha, Qatar

Fulltime: 45 hrs a week

Closing: 05 August 2025

Maintenance Support Instrument Engineers

Doha, Qatar

Fulltime: 45 hrs a week

Closing: 24 July 2025

jobs/conventional-energy