Introduction

The Support Service Manager Assistant is a key operational role responsible for assisting in the delivery and management of general support services across multiple project sites in Papua. This position plays a critical part in ensuring the seamless coordination of daily non-technical operations such as accommodation, catering, transportation, and facility services for all personnel on site. The role requires a strong understanding of general affairs functions, excellent organizational skills, and the ability to work effectively in a fast-paced, remote project environment.

What are you going to do

Assist in coordinating and managing daily support services across all project sites in Papua, ensuring smooth operations of general affairs functions.
Oversee catering services, ensuring that food and beverage needs for the project teams are met according to company standards and requirements.
Manage accommodation arrangements, including booking, coordinating room allocations, and ensuring comfort and safety for staff and workers on-site.
Coordinate transportation logistics, ensuring timely and efficient travel for project personnel, including site-to-site transfers and airport arrangements.
Supervise housekeeping services, ensuring cleanliness and maintenance of accommodation facilities and office areas.
Liaise with third-party vendors and service providers to ensure compliance with service level agreements (SLAs) and resolve any service-related issues.
Monitor daily service quality and operational effectiveness, making adjustments where necessary to improve support services.
Ensure compliance with health, safety, and environmental (HSE) policies in all support service activities.
Provide administrative support, including budgeting, reporting, and performance reviews for support service providers.
Assist the Project Manager in budget planning and controlling expenses related to general support services.

Essential skills and knowledge

Indonesia Citizenship
Minimum Diploma (D3) or Bachelor's degree (S1) in Hospitality, Business Administration, Management, or a related field.
Minimum 3 years of experience in General Affairs, Facility Management, or Support Services, preferably in remote project or mining areas.
Proven experience in coordinating accommodation, catering, transportation, and housekeeping services.
Strong organizational and multitasking skills, with the ability to manage operations across multiple sites.
Good communication and interpersonal skills to coordinate with internal teams and external vendors.
Basic knowledge of budgeting, reporting, and vendor performance monitoring.
Ability to work under pressure and adapt to a dynamic, fast-paced project environment.
Familiar with HSE (Health, Safety, and Environment) standards related to support services.
Proficient in Microsoft Office (Word, Excel, Outlook); familiarity with administrative systems is a plus.

What we offer

What we Offer:

Global Network and Professional Community: As part of the Brunel family, you will join a vast network of professionals and experts across industries, fostering connections that help you thrive in your career.

Commitment to Safety and Excellence: We prioritize safety and operational excellence. In this role, you will play a key part in upholding our safety standards, working closely with the team to ensure a hazard-free and efficient operation.

Competitive Salary Package: A highly competitive salary that reflects your experience and skills, designed to motivate and reward top-tier talent like yourself.