Associate – CAA

Position: Associate -CAA.

Contract: On Contract Role.

The purpose of this role is to ensure the proper handling and accounting of payments from 3rd party customers through the identification of customers and possible need for allocation into the right invoice.

The role requires handling all incoming cash coming from customers through the various payment methods offered (cheque, Direct Debit, Bank transferred.). In includes close collaboration with other Credit function, as well as internal (Finance) stakeholders

• Ensure payment posting to the right account and subsequent allocation if required.
• Validates completed Direct Debit Instructions and run daily reports from bank for any missing Direct Debit Data.
• Responsible for ensuring timely reversal of Direct debit rejection as well as returned cheques whilst following up with relevant stakeholders.
• Allocations of incoming receipts in scope where debt collection is not performed (i.e. Debt Recovery)
• Analyze unidentified missing receipts and communicate directly with bank, business and other relevant parties to ensure resolution within the prescribed timeline.
• Manage Information – such as unallocated and unapplied cash details
• Ensure performance metrics are met and perform the monthly reconciliation of General ledger accounts
• Ensuring that all debit and credit balances on the customer’s accounts statement is worked to a conclusion through either payments or adjustments, for those accounts where there is no assigned Debt Collectors
• Performing and owning the Blackline (reconciliation) process